These Terms of Service (the "Terms") are a binding agreement between you and the business you represent (the "Customer," "you," or "your") and Yisrael Gottlieb, a sole proprietor doing business as Parse by Claimoe ("Claimoe," "we," "us," or "our"), governing your access to and use of the Parse by Claimoe service (the "Service"). They are effective as of June 10, 2026.
By creating an account, checking the box to accept these Terms, or using the Service, you agree to these Terms and to our Privacy Policy. If you are accepting on behalf of a business, you represent that you are authorized to bind that business. If you do not agree, do not use the Service.
1. The Service
The Service helps collision-repair shops review and audit repair estimates by extracting their contents and identifying operations and amounts that may not have been included. The Service uses automated and AI-assisted processing and is provided for informational purposes only.
2. Eligibility and accounts
The Service is for businesses only. You must register with a valid business email address, and you are responsible for the accuracy of your account information. You are responsible for safeguarding your credentials and for all activity under your account, including activity by your team members. One account is permitted per business email domain unless we agree otherwise. You must promptly notify us of any unauthorized use of your account.
3. Your data and your authority to upload it
“Customer Data” means the estimates and other files and information you submit to the Service and the data extracted from them. You retain all rights in your Customer Data.
You represent and warrant that you have all rights, permissions, authorizations, consents, and a lawful basis necessary to (a) upload the Customer Data, including any personal information about third parties (such as vehicle owners, insurance claimants, insurers, and adjusters) contained in the estimates, and (b) have us process that data to provide the Service. You are responsible for providing any notices and obtaining any consents required for us to process the Customer Data on your behalf. You must not upload data you are not authorized to share.
You grant us a non-exclusive, worldwide license to host, copy, transmit, process, and display the Customer Data solely as needed to provide, maintain, secure, and improve the Service and as described in our Privacy Policy.
4. Roles in processing personal information
With respect to personal information contained in the estimates you upload, you act as the business or controller and we act as your service provider or processor. We process that personal information only to provide the Service and on your instructions, and we will not sell or share it, retain or use it outside our direct relationship with you, or combine it with personal information from other sources, except as permitted by applicable law. We bind our subprocessors to equivalent obligations and will delete personal information on your verified instruction. Our handling of personal information is described in our Privacy Policy, which is incorporated into these Terms.
5. Audit results are not professional advice
The Service’s output — including any identified items, recovery estimates, supplement language, citations, or other findings — is informational only and is generated using automated and AI tools that may produce inaccurate, incomplete, or outdated results. The output is not legal, appraisal, insurance, accounting, or other professional advice, and is not a guarantee that any item is owed, that any amount will be recovered, or that any insurer or other party will accept a finding.
You are solely responsible for independently reviewing and verifying all output before relying on it, submitting it to any third party, or taking any action based on it. We are not a party to, and accept no responsibility for, your estimates, supplements, negotiations, or claims.
6. Acceptable use
You agree not to:
- Upload data you do not have the lawful right and authority to share, or use the Service in violation of any law or third-party right;
- Use the Service to process personal information for any purpose other than reviewing your own repair estimates;
- Reverse engineer, decompile, scrape, or attempt to extract the source code, models, audit rules, or underlying data of the Service, except to the extent this restriction is prohibited by law;
- Interfere with, disrupt, or place an unreasonable load on the Service, or circumvent rate limits, security, or access controls;
- Resell, sublicense, or provide the Service to third parties as a service bureau without our written consent; or
- Use the Service to build or train a competing product.
7. Plans, trials, and billing
The Service is offered on a free trial and on paid subscription plans with monthly parse allotments and optional pay-as-you-go overage. Paid plans renew automatically each billing period until canceled. Payments are processed by Stripe; by subscribing you authorize recurring charges to your payment method. Fees are exclusive of taxes, which you are responsible for. Except where required by law, fees are non-refundable. We may change plans, features, and pricing prospectively with reasonable notice; changes take effect on your next billing period.
8. Intellectual property
The Service, including all software, audit rules, content, and trademarks, is owned by Claimoe and its licensors and is protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during your subscription. We reserve all rights not expressly granted.
9. Feedback
If you give us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free license to use them for any purpose without obligation to you.
10. Disclaimers
THE SERVICE AND ALL OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR RESULT IN ANY RECOVERY OR OUTCOME.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLAIMOE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. CLAIMOE’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (a) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (b) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
12. Indemnification
You will defend, indemnify, and hold harmless Claimoe and its owner from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data, including any claim that you lacked the rights, authority, consents, or lawful basis to upload it or to have us process it; (b) your use of the Service or any output; or (c) your violation of these Terms or applicable law.
13. Term and termination
These Terms apply while you use the Service. You may stop using the Service and cancel your subscription at any time. We may suspend or terminate your access if you breach these Terms, fail to pay, or use the Service in a way that creates risk or legal exposure for us or others, or for prolonged inactivity. On termination, your right to use the Service ends; you may request deletion of your Customer Data as described in our Privacy Policy. Sections that by their nature should survive termination (including Sections 3, 5, 8–12, and 14) will survive.
14. Governing law and disputes
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict-of-laws rules. You and Claimoe agree to the exclusive jurisdiction and venue of the state and federal courts located in New Jersey for any dispute arising out of or relating to these Terms or the Service, and you consent to personal jurisdiction there.
15. Changes to the Service and these Terms
We may modify or discontinue features of the Service at any time. We may also update these Terms; when we do, we will revise the “Last updated” date and, for material changes, provide notice and, where appropriate, require you to accept the updated Terms. Your continued use of the Service after changes take effect constitutes acceptance.
16. General
These Terms and the Privacy Policy are the entire agreement between you and Claimoe regarding the Service and supersede any prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Our failure to enforce a provision is not a waiver. Neither party is liable for delays or failures caused by events beyond its reasonable control. Notices to you may be sent to your account email; notices to us must be sent to the address below.
17. Contact
Yisrael Gottlieb, a sole proprietor doing business as Parse by Claimoe. Questions about these Terms? Contact legal@claimoe.ai. See also our Privacy Policy.